The hirer agrees, by booking a party via email, telephone, Instagram, Facebook messenger, by completing the booking form, or by any other means, that they accept and have read the Terms and Conditions and understand they are fully responsible and will pay for any loss or damage that may occur, this will include that all equipment and accessories are returned in an acceptable condition.
1.1 The ‘Hirer’ means the person named on the invoice.
1.2 The company is ‘Ultimate Sleepovers’.
Booking & Hire Info, Charges and Payment
1.3 Provisional bookings booked more than 14 days in advance will be held for 3 days and the booking will only be confirmed once the security deposit of 50% of the hire amount has been received. If the deposit is not paid during that time the date will be released and made available to the public again.
1.4 The full balance of the hire is due 14 days before the party date. At this time numbers, themes and any extras will be confirmed. After this time changes cannot be made.
1.5 Any booking reductions set after this time will still be charged for at the previous rate, with no refunds due.
1.6 Failure to pay the remaining balance 14 days before the hire is due to take place may result in cancellation. Payment by bank transfer is preferred and account details are provided on our invoice via email to you.
1.7 All parties booked within 7 days of the party date will require the security deposit plus immediate full payment.
1.8 Any personalised add-ons ordered will require immediate full payment at time of order.
1.9 All prices are subject to change however prices quoted at time of booking will be honoured.
1.10 The security deposit will be refunded within 3-5 days after the event following inspection of equipment and accessories.
2.0 The hire period is 1 night however extra nights can be arranged subject to availability.
2.1 The cost of hire includes delivery (within a 10 mile radius of HP10), assembly, styling and pack down and collection of equipment and all accessories the following morning.
2.2 Delivery outside of this radius will be charged at 90 pence per mile. London congestion charge and off-street parking fees will also be charged if incurred.
2.3 The Hirer must disclose the property type and any access restrictions to the venue at the time of booking. In the event that access is limited or difficult it is at Ultimate Sleepovers discretion whether the booking is accepted.
Set Up and Space Required
3.0 The hirer must be present at the agreed time for set up and pack down/pick up of the equipment.
3.1 No refunds will be given if your booking cannot go ahead because of difficult access / needing permits/permissions which has not been disclosed at the time of booking.
3.2 The Hirer is responsible for ensuring adequate indoor space is available for the equipment to be set up and arranged. The space required for one tent and airbed is 185 (L) x 100cm (W). The tray tables are 56 x 36cm and are usually placed in front of each bed if there is room, however these can be placed elsewhere. There should be space to move around the tents which is required to ensure the safety of the children when they are moving in and around the tents.
3.3 Ultimate Sleepovers will not refund in full or in part the monies paid in the event that adequate space is not available to set up the equipment.
3.4 The hirer must ensure that the area is clean and free of furniture prior to our arrival ready for the tents to be set up and styled. Ultimate Sleepovers cannot move your furniture. Delay in the start time may incur a waiting fee.
3.5 Ultimate Sleepovers reserves the right to make any changes to the services and set up and pack down/collection times as is deemed necessary without notice to the Hirer.
3.6 It is not the intention of Ultimate Sleepovers to violate any copyright laws and all themes are only inspired by popular trends.
3.7 Ultimate Sleepovers reserves the right to substitute items and/or products for similar items and/or products as and when required.
3.8 Photographs used for advertising are there as a guide; every set up is different as themes are tailored to individual customer requests, stock availability and space available.
Responsibilities and Supervision
4.0 The hirer is responsible for all of the equipment and accessories whilst in their care and to ensure that the children comply with all reasonable instructions from Ultimate Sleepovers to ensure the safety of the attendees and other persons present.
4.1 It is the Hirers responsibility to ensure that the children are supervised at all times.
4.2 It is the hirer’s responsibility to inform guests accordingly of the information given for the safety of all people attending a party and it is the sole responsibility of the Hirer to ensure that they are understood and adhered to by all party guests invited.
Safety of Children
5.0 Ultimate Sleepovers are DBS checked, have suitable public liability and product liability insurance and take the utmost care to ensure the safety of all party guests at all times.
5.1 The Hirer is responsible for the care and safety of all the children. Ultimate Sleepovers are not responsible for the care and safety of the children and cannot be held responsible for any injury caused to a child during the party.
6.0 All persons using Ultimate Sleepovers equipment do so at their own risk and it is the party hirer who is responsible / liable for any damage or injury occurring from or as a result of inappropriate use or misuse or reckless use of Ultimate Sleepovers equipment.
6.1 Ultimate Sleepovers will accept no liability or responsibility to the Hirer for any damages, costs, losses, claims, expenses, demands and proceedings including property of Hirer, or any third party and their guests, or any consequential loss in these regards.
6.2 Ultimate Sleepovers shall process all data in accordance with the General Data Protection Regulation 2018.
6.3 No information included in this booking will be disclosed to any third party.
7.0 Ultimate Sleepovers use high quality products and follow strict hygiene routines. We wash all our bedding with Fairy non bio gel and Fairy fabric softener.
7.1 Ultimate Sleepovers cannot be held responsible for any allergic reactions to either food eaten during the party or bedding.
7.2 Liability cannot be taken for reactions or injury sustained whilst attending a party or thereafter.
Damaged, Stained or Missing equipment or Accessories
8.0 The equipment must not be used outdoors nor should they be moved at anytime once they have been set up and styled. Only Ultimate Sleepovers staff can set up or pack up down the tents and equipment.
8.1 Our tents and accessories are not play items and are for show purposes only.
8.2 Any damage to or missing equipment or accessories will result in loss of security deposit either in part or fully. This includes stains to tents, bedding, blankets, cushions, tray tables etc.
8.3 In the event that any damage occurs and the cost to replace the damaged or missing items exceeds the value of the security deposit an additional invoice will be issued for immediate payment.
Please see breakdown of replacement charges on pages 4 and 5.
Food, Drinks, Make up and Nail Varnish.
9.0 To avoid accidents we ask that food and drink are not to be consumed inside the tents.
Only light snacks may be eaten outside of the tents, such as popcorn for example and light coloured beverages such as lemonade or water.
For the purposes of maintaining the highest quality of our cushions, linens and fabrics, we kindly ask no juices or cola products, no chewing gum, food items that are greasy or messy or containing tomatoes, tomato sauces or coloured jellies etc be eaten near the fabrics, bedding or cushions as they can stain and make cleaning a challenge. As per our terms and conditions the hirer will be charged for stains that cannot be removed.
9.1 If children are wearing nail varnish we would ask that it be completely dry and any makeup or face paints be removed before getting into bed.
9.2 Smoking is strictly prohibited in and around the tents and equipment as this is a fire hazard and also to prevent smoke odour on the equipment.
9.3 Sharp objects, naked flames and pets are not permitted in the proximity of Ultimate Sleepovers equipment.
10.0 Booking dates can be changed up to 14 days before the original booking date if mutually agreed between the hirer and Ultimate Sleepovers. This is subject to availability of dates and themes already booked.
Cancellation by the Hirer:
10.1 In the unfortunate event the party is cancelled the following refund policy will be applied:
Cancellation of a booking before 14 days prior to the party will forfeit the security deposit paid (50% of hire price). Cancellation of a booking between and including 14 and 7 days prior to the party will be refunded 50% of the total monies paid. Cancellation of a booking 7 days or less prior to the party date will forfeit all monies paid.
Cancellation by Ultimate Sleepovers
10.2 Ultimate Sleepovers reserves the right to cancel the booking at any time for any reason (Ultimate Sleepovers will try to give as much notice as possible).
10.3 Upon any such cancellation Ultimate Sleepovers will refund to the Hirer any monies paid to them in respect of the booking within 28 days, but Ultimate Sleepovers will not be liable to pay any compensation to the Hirer or any other person for any loss, damage or expenditure arising directly or indirectly from the cancellation.
10.4 This contract is governed and construed in accordance with English law and the parties irrevocably submit to the exclusive jurisdiction of the courts of England.
Charges for replacement of Broken/ Damaged/ Stained or Missing items:
- Tent Frame – £65 each
- Air Mattresses -£20 each
- Tent Cover – £35 each
- Electric Pump – £20 each
- Tray Table – £16 each
- Anti Allergy Pillow – £8 each
- Pillow Case – £4 each
- Fitted Sheet – £10 each
- Blanket – £12 each
- Sequin Mermaid Tail Blanket – £15 each
- LED Fairy Lights – £5 per set
- Foil LED Lights – £5 per set
- LED Cloud – £7 each
- LED Flamingo – £12 each
- LED Cactus – £12 each
- White Lanterns – £5 each
- Black Lanterns – £5 each
- Wooden Heart tea light holder – £3 each
- Unicorn shape LED light – £8 each
- LED Flame Tealight – £1 per tealight
- LED Star Lights – £5 per set
- LOL Surprise Cushion – £24 each
- Pink Circle Fluffy Cushion – £6 each
- Cream Fluffy Heart Cushion – £6 each
- Blue Mermaid Sequinned Cushion – £8 each
- Pink Mermaid Sequinned Cushion – £8 each
- Rose Gold Sequin Heart Cushion – £8 each
- Sea Horse Cushion – £8 each
- Polka Dot reversible cushion – £9 each
- Pink mini Flamingo plush – £7 each
- FORTNITE LLAMA Square Cushion – £30 each
- Cloud Cushion – £18 each
- Rainbow Cushion – £18 each
- Watermelon Cushion – £8 each
- Large Football Shape Cushion – £20 each
- Small Square Unicorn Cushion – £8 each
- Outdoor Flamingo Cushion Blue – £10 each
- Floral Posies – £10 each
- Pink/Cream Rose – £1 per rose
- Foil Tassell Garland Pink and Silver – £4 each
- Love heart garland – £7 each
- Gold circle garland – £7 each
- Mermaid Tail bunting – £10 each
- Mini Plant pots – £2 each
- Tropical Felt Garland – £6 each
- Rainbow Tassel Garland – £4 each
- Ivy Garland – £2 each strand
- Gold star bunting – £7 each
- Letterboard Copper Coloured – £10 each
- Letterboard Silver Coloured – £10 each
- Cinema Lightbox – £12 each
- Popcorn Holders – £2 each
- Unicorn Hanging Head- £20 each
- Camo Netting – £20 per net
- Mini Pink Fairy Wings – £5 each
- Unicorn Hanging Plaque – £3 each
- Football Bunting – £5 each
- Fairy miniature figurines – £4 each fairy